Danish or German Customer Support - Gaming Industry - €22.5K

Fantastic opportunity for Danish or German speakers in the Gaming Industry!

Do you have a passion for games? Do you have Customer Support experience? This position is for you!
We are looking for people who are interested in contributing to a fun, quality focused, high performance team.

Responsibilities:
Provide positive and customer-centered support in response to email, telephone or technical inquiries
Listening attentively to customers needs, reaching agreement about their issue and driving it to a resolution
Troubleshoot simple technical issues through a solutions orientated approach
Educate customers about the company support options, online tools, and self-help or tutorial training resources
Communicate positively with team members, customers, and other partners – ensuring that your approach always represents the company Games brand

Qualifications:
This is an excellent opportunity for some one who thrives in a role that values the importance of customer experience whilst contributing to a fun and high performing team. The role requires the following experience:

Bachelor’s Degree required
Must be fluent in both English and Danish or German
1+ years experience in Retail, Technical Support, Help Desk Support or Customer Service
Proficient typing skills: 40+ wmp with accuracy
Working knowledge of Microsoft computer applications, email and internet
Ability to excel in an energetic, fast paced, customer focused environment
Flexibility to work outside core working hours and overtime as required

Do you think this role is for you?
Then contact Julie for Approach People, at +353.(0)1.400.35.10

Send your CV to julie@approachpeople.com